Frequently asked questions
Clear answers without inflated claims.
Current capabilities, boundaries, and pre-launch evaluation expectations.
Who is behind A2C3?
A2C3 was created from practical experience in public safety, emergency communications, fire and life safety education, and classroom instruction. Development and business activities are kept separate from the creator’s public employment. No government employer sponsors or endorses A2C3 unless explicitly stated.
Why is limited personal information published?
Limited personal information is published to maintain appropriate professional and ethical boundaries. A2C3 should be evaluated based on the platform, its documented capabilities, and its results—not implied government affiliations or endorsements.
Are departments currently using A2C3?
A2C3 is seeking and supporting a limited number of evaluation organizations. Participating organizations will not be publicly identified without their permission.
How much does it cost?
Evaluation and subscription terms are currently being finalized. Any costs, evaluation periods, and included services will be clearly disclosed before an organization participates.
How does A2C3 protect participant privacy?
Public programs do not ask participants to create accounts or provide names, email addresses, or contact information. A2C3 records limited anonymous activity needed to measure participation and program outcomes, and reports are presented in aggregate. Where an optional department follow-up link is available, participants are sent directly to the organization’s website or contact system; A2C3 does not receive the information they submit there.
Is A2C3 intended to be maintained long term?
Yes. A2C3 is being developed as a maintainable public-outreach platform using established web standards and portable data formats. Development is intentionally phased so programs, reporting, and organization tools can be tested before wider release.
Does a department receive only one program?
No. A2C3 is structured as a growing program library, not one reskinned game. The Knowledge Challenge, Home Safety Survey, and PASS Challenge are operational demonstrations. Any department evaluation identifies its scope, presentation, and reporting expectations in writing.
Is the Fire Safety Knowledge Challenge a ten-question quiz?
Each demonstration round contains 10 randomized questions drawn from the maintained 180-question bank, with 60 Easy, 60 Medium, and 60 Hard questions.
Is PASS production-ready?
PASS is a working operational demonstration available for evaluation and feedback. It is not yet a routine department deployment: department branding, analytics integration, accessibility, and final release validation are still being completed.
Is the Home Safety Survey operational?
Yes. It is an operational anonymous self-assessment that presents up to 25 relevant questions and topic-level guidance. It does not inspect, certify, approve, or declare a home safe or unsafe, and its self-reported answers cannot be verified by A2C3.
Does the Home Safety Survey send a participant's answers to a department?
No. A participating department may configure a link to its own website or contact form, but A2C3 does not pass survey answers or personal information through that link. Any information a participant enters there goes directly to the department under its own policies.
How does department branding work?
The current model uses five independent colors: Frame / Background, Header Board, Sub-Board / Header Bar, Accent Stripe 1, and Accent Stripe 2. It also supports approved logo placement, display text, and structured frame layouts. The public branding preview is a local, watermarked sample only.
Does the public game collect names?
No public player account, name, email address, telephone number, school identifier, age, or precise location is required for the standard challenge. Reporting is designed around aggregate activity.
What can departments measure?
Supported reporting includes participation, starts, completions, pass results, difficulty, topic, question and selected-answer results, campaign activity, timing, broad device category, and supported accessibility-use measures.
Can a department place program links or QR codes on its own website?
Yes. Authorized departments can place their assigned program links and QR codes on their own websites, social media, printed materials, and outreach displays. Campaign-specific links and QR codes can also be created, archived, and reactivated while historical reporting remains available.
Is A2C3 WCAG certified?
No. Accessibility features and testing are active, but the entire platform has not been independently certified to WCAG 2.1 AA or WCAG 2.2 AA.
Does A2C3 replace CRR professional interpretation?
No. A2C3 reports measured activity and learning results. Local professionals decide what the information means for local outreach planning.
Who owns department reporting data?
The applicable written department agreement defines ownership, retention, export, and post-service access. Public demonstrations contain demonstration data only and should not be used as official department, grant, or population reporting.
What support or uptime is guaranteed?
Public demonstrations may be interrupted and do not carry an uptime guarantee. Support hours, response expectations, availability commitments, backups, and recovery terms are defined in a department's executed agreement.
What devices and browsers are supported?
The website and current programs are designed for current desktop and mobile browsers using keyboard, pointer, or touch controls. Smaller-screen game presentation and assistive-technology behavior remain active testing areas, so a department-specific device and accessibility review is required before launch.
Have a procurement or technical question?
Use the Contact page so the requirement can be reviewed against the proposed department deployment.